@starwar15432 hey, what do you mean by 'inactive'? An order with zero remaining amount? An order that is blocked due to its terminal being full? An order tied to a destroyed terminal? Unclaimed room? Please give us more details so we can reproduce and fix the issue. Or, if the order is still in place, please specify its id so we can take a closer look.
Thanks in advance!
@mrfaul The trial month was discontinued when we doubled the lifetime base.
We deployed a workaround code to do automatic restarts, just to make the issue to not affect players (so I think it's ok to mark this topic as solved). The issue is still there, and we're working on it, but it shouldn't bother anybody anymore.
We're currently investigating why this happens from time to time.
The issue is fixed. If you see it again somewhere, please report immediately.
The issue is reproduced, investigated, fixed and tested, but not deployed on the production yet; as soon as it happens all "-1 controller" rooms will be fixed.
For emergency cases, please contact me directly with an official support ticket or direct message in slack.
@mccscreep We're investigating this, sorry for the inconvenience.
