hard resets/timeouts storms


  • SUN

    I usually have a few timeouts/hard resets per day, but today, in a single (so a 15 mins interval) notification email i received

    83 Script execution timed out: CPU limit reached
    35 Script execution has been terminated: CPU bucket is empty
    28 [Priority 1] TypeError: Cannot read property 'message' of null (those are exceptions without message) 
    

    This notification email is dated 9:30 AM GMT time, according to my gathered metrics it was NOT during a reset storm.

    I'm pretty sure it matches the interval where i don't have any metric in my reporting, underlined in red on the image below

    0_1502994547069_f79fd19c-3269-40e4-be55-428ca87a5677-image.png

    edit : I'm reporting this, because if you add up all the missed ticks, it's almost 12 minutes long ... hopefully i wasn't attacked during that time


  • Dev Team

    Bad things happen sometimes. Is it an ongoing problem or happened just once?


  • SUN

    @artch i've never seen anything like this until now indeed (hopefully), bad 15 mins of no service is pretty bad on the bad scale.

    actually ... I hadn't thorougly checked the emails... FR times

    11:30 AM : 
    83	Script execution timed out: CPU limit reached
    35	Script execution has been terminated: CPU bucket is empty
    28	[Priority 1] TypeError: Cannot read property 'message' of null
    11:36 AM
    40	[Priority 1] TypeError: Cannot read property 'message' of null
    11:42 AM
    36	[Priority 1] TypeError: Cannot read property 'message' of null
    11:47 AM
    28	[Priority 1] TypeError: Cannot read property 'message' of null
    11:53 AM
    29	[Priority 1] TypeError: Cannot read property 'message' of null
    12:00 PM
    168	Script execution timed out: CPU limit reached
    99	Script execution has been terminated: CPU bucket is empty
    

    here is the cpu view, as you can see, my code was blacked out for almost 30 mins 0_1502996002698_9febc6fd-c5c6-4305-9a73-01534001c35c-image.png


  • Dev Team

    It might be related to this bug which is fixed just now.


  • SUN

    so indeed bucket is now refilled during storms, but there also seem to be very bad storms going on right now.

    I'm currently experiencing one for almost 8H 0_1503044300153_0d50552e-bf82-4843-af92-34bc74f62552-image.png

    i can say exactly when you pushed that fix to live though ! 0_1503044337363_ee01748d-b878-41b4-87ff-9c49e887da40-image.png


  • SUN

    this seems over for now; lasted about 16h though