Steam Purchase did not give me 30 days CPU subscription



  • I've had an active subscription since December 22nd, and at that time I purchased the 3-month plan (So it would renew March 22nd-ish).

    Recently I decided I wanted to have a private local server to test scripts with, and found out the only way to do that is by having the Steam version of the game... which comes with 30 days of CPU subscription. I went ahead and did that, and linked my account to my steam account... but I haven't received the 30 days of CPU subscription. My subscription still says it will renew in March 😕



  • If this hasn't been resolved yet, I would say submit a request at http://support.screeps.com/hc/en-us/requests/new. The team is generally quite good at responding to and dealing with all subscription issues such as this one!



  • @daboross I did submit a ticket via that form, but haven't received any response. I did the ticket on the 11th but no responses and my subscription is still set to renew March 22nd, not April 22nd like I'd expect.